Lexikon Telekon
a
- All-IP
The terms All-IP and Next Generation Network (NGN) mean that previously separate services such...
- Anrufübernahme
Call pickup makes it possible to accept calls on your own phone when they come in at other...
- API
An Application Programming Interface (API) is a programming interface at the source code level....
- Attended Transfer
Attended transfer is a phone transfer method in which the caller is put on hold while the...
b
- Backbone
refers to a connecting core area of a telecommunications network with very high data transfer...
- BAKOM
The Federal Office of Communications issues guidelines and recommendations (technical guidelines...
- Best effort
refers to a minimalist quality of service assurance in telecommunications networks
- BLF
The busy lamp field (BLF) next to a speed dial button usually uses multi-colored LEDs to...
- Blind Transfer
A blind transfer sends the caller to the new extension without any interaction between the...
- Branch Office
Extensions describe telephones and other end devices managed by a telephone system. They can be...
c
- Call Transfer
Call Transfer is a vital telecommunications feature that empowers users to transfer an ongoing...
- Click-to-Call
If supported by the telephone system, this function allows calls to be initiated by clicking on...
- CLIP-no-screening
CLIP (calling line identification presentation) no screening is a provisioning mode for your...
- Codec
A specific method for encoding and decoding data is called a codec. A well-known audio codec is,...
- CRM
When we talk about CRM, we usually refer to a CRM system, a tool used for contact management,...
- CTI
Computer telephony integration (CTI) means linking a call center's telephone systems to their...
d
- DECT
Digital Enhanced Cordless Telecommunications (DECT) ist ein Funkstandard für die schnurlose...
- DECT-Technologie
DECT is the abbreviation for “Digital Enhanced Cordless Telecommunications”, although it is...
i
- IP-Centrex
IP Centrex refers to a virtual telephone system where multiple customers share an installation...
- ISDN
ISDN (Integrated Services Digital Network) is a digital telecommunications network that has been...
- IVR
An IVR (Interactive Voice Response) is a voice dialogue system that provides callers with a...
r
- RESTful API
A RESTful API is a programming interface (API) for integrating cloud and web-based systems, such...
- RJ45
Register Jack 45. Standardized plug connections for telecommunications cabling such as Ethernet...
- RTP
RTP stands for Real-Time Transport Protocol and is used essentially wherever audio or video is...
s
- Simultaneous call
The parallel ringing function allows incoming calls to be signaled simultaneously on multiple...
- SIP
The Session Initiation Protocol (SIP) is a network protocol widely used for IP telephony (VoIP)....
- SIP DDI
SIP Direct Inward Dialing (SIP DID), oder auch SIP Direct Dial-In (SIP DDI) beschreibt die...
- SIP-Trunk
A SIP trunk is an IP-based, direct-dial telephone connection that links a telephone system to a...
- Softphone
A softphone or soft client is software (app) that allows you to make phone calls over the...
- STUN
STUN (Session Traversal Utilities for NAT) is a UDP-based network protocol that determines...
t
- TAPI
The Telephony Application Programming Interface (TAPI) is a programming interface (API) for...
- TLS
Transport Layer Security (TLS) is a hybrid protocol for encrypted data transmission on the...
- Trunk (E-NNI)
An NNI interconnection refers to a coupling of two telecommunications networks
v
- Virtuelle Telefonanlage
A virtual telephone system (PBX) is a software-based telephone system operated locally within a...
- VoIP
VoIP stands for Voice over Internet Protocol and IP telephony. With Voice over IP, call setup...
- VPN
VPN stands for "Virtual Private Network" and describes the opportunity to establish a...
Our website uses cookies.
Further information can be found here: Privacy Plicy