Artmar Electronic & Security AG , Rain 3, 8630 Rüti ZH, is the operator of the website www.aesag.ch and the services offered therein and is therefore responsible for the collection, processing and use of your personal data and the compatibility of data processing with applicable data protection law.
Your trust is important to us, which is why we take data protection seriously and ensure appropriate security. Of course, we observe the legal provisions of the Federal Data Protection Act (DSG), the Ordinance on the Federal Data Protection Act (VDSG), the Telecommunications Act (FMG) and other applicable data protection provisions of Swiss or EU law, in particular the General Data Protection Regulation (GDPR).
To ensure that you know what personal data we collect from you and for what purposes we use it, please read the information below.
1. Visit our website
When you visit our website, our servers temporarily save each access in a log file. As with every connection to a web server, the following technical data is recorded without your intervention and stored by us until it is automatically deleted after 12 months at the latest:
- the IP address of the requesting computer,
- the name of the owner of the IP address range (usually your Internet access provider),
- the date and time of access,
- the website from which access was made (referrer URL) and, if applicable, the search term used,
- the name and URL of the retrieved file,
- the status code (e.g. error message),
- the operating system of your computer,
- the browser you use (type, version and language),
- the transmission protocol used (e.g. HTTP/1.1)
This data is collected and processed for the purpose of enabling the use of our website (establishing a connection), ensuring long-term system security and stability, enabling the optimization of our internet offering and for internal statistical purposes. This is our legitimate interest in data processing within the meaning of Art. 6 (1) (f) GDPR.
2. Opening a customer account
To place orders in the online shop, you can order as a guest or open a customer account. When you register for a customer account, we collect the following data:
- Salutation
- First and Last Name
- Postal address
- e-mail address
- Phone optional)
- password
The data is collected for the purpose of providing the customer with password-protected direct access to the basic data stored by us. The customer can view their completed and open orders or manage or change their personal data.
The legal basis for processing the data for this purpose is the consent you have given in accordance with Art. 6 (1) (a) EU GDPR.
3. Shopping in the online shop
If you would like to place orders in our online shop, we require the following data to process the contract:
- First and Last Name
- Billing address (and if different delivery address)
- Payment details (depending on the payment method chosen)
- Login details, i.e. email address and password (for registered customers)
Unless otherwise stated in this privacy policy or you have given your separate consent, we will only use the aforementioned data to execute the contract, namely to process your orders, deliver the ordered products and ensure correct payment.
The legal basis for data processing for this purpose is the performance of a contract in accordance with Art. 6 (1) (b) EU GDPR.
4. Transfer of data to third parties
We will only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship.
In addition, we pass on your data to third parties if this is necessary in the context of using the website and processing the contract (also outside the website), namely the processing of your order. This includes the respective transport service provider that has been entrusted with the shipping of ordered goods. The website is hosted on servers in Switzerland. The data is passed on for the purpose of providing and maintaining the functionality of our website. This is our legitimate interest within the meaning of Art. 6 Para. 1 lit. f EU GDPR.
If we make advance payments, e.g. when purchasing on account, we may obtain a credit report from a credit agency based on mathematical-statistical procedures in order to protect our legitimate interests. To do so, we transmit the personal data required for a credit check to the credit agency Creditreform and use the information received on the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. The credit report may contain probability values (score values) that were calculated on the basis of scientifically recognized mathematical-statistical procedures and whose calculation includes address data, among other things. Your legitimate interests will be taken into account in accordance with the statutory provisions. For the purposes described above, we have a legitimate interest in data processing within the meaning of Art. 6 Para. 1 lit. f EU GDPR.
Finally, when you pay by credit card on the website, we forward your credit card information to your credit card issuer and to the credit card acquirer via the payment service provider Braintree (PayPal). If you decide to pay by credit card, you will be asked to enter all the mandatory information. The legal basis for the transfer of data is the fulfillment of a contract in accordance with Art. 6 Para. 1 lit. b EU GDPR. Regarding the processing of your credit card information by these third parties, we ask you to also read the general terms and conditions and the privacy policy of your credit card issuer.
5. Transfer of data abroad
We are entitled to transfer your personal data to third parties (contracted service providers) abroad for the purposes of the data processing described in this data protection declaration. These companies are obliged to protect data to the same extent as we are. If the level of data protection in a country does not correspond to that in Switzerland or Europe, we contractually ensure that the protection of your personal data corresponds to that in Switzerland or the EU at all times.
6. Cookies
Cookies help in many ways to make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit our website.
For example, we use cookies to offer you the shopping cart function across multiple pages and to temporarily save your entries when you fill out a form on the website so that you do not have to repeat the entry when you visit another subpage. Cookies may also be used to identify you as a registered user after you have registered on the website without you having to log in again when you visit another subpage.
Most Internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears when you receive a new cookie. On the following pages you will find explanations on how you can configure the processing of cookies in the most common browsers:
- Microsoft Windows Internet Explorer
- Microsoft's Windows Internet Explorer Mobile
- Firefox
- Google Chrome for Desktop
- Google Chrome for Mobile
- Apple Safari for Desktop
- Apple Safari for Mobile
Deactivating cookies may result in you not being able to use all functions of our website.
7. Tracking
We do not use tracking links such as Google Analytics on our site
8. Note on data transfers to the USA
We do not transfer any data to the USA and do not work with any third-party partners who transfer data to the USA.
9. Right to information, rectification, erasure and restriction of processing
You have the right to request information about the personal data we store about you. In addition, you have the right to correct incorrect data and the right to delete your personal data, provided that this does not conflict with any statutory retention period or a legal basis that allows us to process the data.
You can contact us for the aforementioned purposes via the email address info@aesag.ch. In order to process your requests, we may, at our own discretion, request proof of identity.
10. Data security
We use suitable technical and organizational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
You should always treat your access data confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.
We also take internal data protection very seriously. Our employees and the service providers we employ have been obliged to maintain confidentiality and to comply with data protection regulations.
11. Data retention
We only store personal data for as long as it is necessary to use the tracking and analysis services mentioned above and to carry out further processing within the scope of our legitimate interest. We store contract data for longer because this is required by statutory retention periods. Retention obligations that require us to store data arise from accounting and tax regulations. According to these regulations, business communications, concluded contracts and accounting documents must be stored for up to 10 years. If we no longer need this data to carry out the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.
12. Right to lodge a complaint with a data protection supervisory authority
You have the right to complain to a data protection supervisory authority at any time.
Status: 26 March 2019